Review · USA KAYAK TOURS
Juneau: Mendenhall Lake Canoe Tour
Mendenhall Glacier is best seen from the water, where you can paddle across Mendenhall Lake with icebergs between you and the 3,000-year-old ice. The canoe brings you close without requiring a glacier hike, and the views keep changing as you move past waterfalls and cliffs carved by ice.
I like the small group limit of 10, which gives your guide room to explain what you are seeing and help with paddling. I also like the thoughtful gear package: rain jacket, rain pants, waterproof boots, gloves, and a dry bag mean you do not need a closet full of Alaska clothing. The main consideration is physical: you need to paddle for as long as two hours, and high winds can force a cancellation even on a sunny day.
Key points before you book

- Paddle toward a 3,000-year-old glacier: Mendenhall Glacier is about 13 miles long, half a mile wide, and up to 1,800 feet deep.
- Expect about two hours on the lake: The canoe portion is active but includes rests, so the pace is not meant to be a race.
- Ride from the Mount Roberts Tramway: The tour begins and ends near the cruise pier, with about 30 minutes in the van each way.
- Count on wet-weather equipment: Rain pants, a rain jacket, boots, paddling gloves, and a dry bag are supplied.
- Listen for strong guide commentary: Ben, Meg, Sophie, Dawson, Molly, Devyn, Jordan, and other guides have been praised for clear instruction, humor, and local information.
- Check the physical limits carefully: The minimum age is 12, the weight range is 90 to 240 pounds, and the tour is not suitable during pregnancy or for people with back, shoulder, hip, or mobility problems.
Why Mendenhall Lake is the right place to see the glacier

A glacier viewed from a road or a crowded overlook can feel distant. On Mendenhall Lake, you move through the setting under your own power. That changes the scale. Icebergs float around the canoe, steep rock walls rise along the shore, and Mendenhall Glacier fills the view ahead.
The glacier is roughly 13 miles long, half a mile wide, and in places up to 1,800 feet deep. You will not explore that ice on foot during this tour. This is strictly a canoe trip, but the water route still gives you a close look at the glacier face without the extra demands of glacier hiking.
The lake also gives you more than one postcard view. Waterfalls, floating ice, forest, and cliffs appear along the route. Your guide can point out what you are seeing and explain the glacier and its surroundings while you paddle. That commentary is a real part of the value here. The best guides, including Ben, Meg, Sophie, and Dawson, have been praised for combining useful information with a relaxed sense of humor.
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Meeting near the Mount Roberts Tramway

You meet in front of the Mount Roberts Tramway building near Juneau’s cruise pier. Look for a guide holding the tour title. The final ticket voucher provides the detailed meeting instructions, so keep it available and allow enough time to find the correct spot.
This is a sensible meeting point for cruise visitors because it is close to the main pier area. The tour then moves by minivan to the Tongass National Forest and Mendenhall Lake. The drive takes about 30 minutes each way, giving you a short transition from downtown Juneau to the forest and glacier setting.
The van ride is not wasted time. The guide may begin explaining the area and the day’s plan before you arrive. That helps you understand what you are about to do, rather than stepping out of the vehicle and being rushed into a canoe.
The group is limited to 10 people. That number is small enough for the guide to watch the whole group on the lake, answer questions, and help with paddling technique. It also makes the trip more personal than a large sightseeing bus, though the exact feel depends on the group and the guide assigned that day.
Getting ready at Mendenhall Lake

Once you reach the lake, plan on about 30 minutes for the safety briefing and preparation. This is where you receive the equipment and learn the basic paddling instructions.
The supplied gear is one of the strongest practical features of the tour. You receive a rain jacket, rain pants, waterproof rain boots, paddling gloves, and a dry bag for personal items. Alaska weather can shift quickly, and even a calm day may include spray or rain. Having waterproof clothing supplied saves you from packing a complete paddling kit.
The dry bag is useful for small personal belongings and comes with bottled water and snacks. Keep anything you need during the canoe portion in it, but avoid bringing more than necessary. A camera or phone can be valuable for the views, but it should be protected from water.
The guide gives you safety instructions before you launch. You should pay close attention, especially if canoeing is new to you. The important question is not whether you have paddled before, but whether you can comfortably keep paddling for up to two hours with breaks.
Two hours among icebergs and cliffs
The canoe portion lasts around two hours from start to finish. You paddle across Mendenhall Lake toward the glacier, passing icebergs, waterfalls, and cliffs shaped by ice over long periods.
This is active sightseeing, but it is not presented as a hard workout. The pace allows time to stop, look around, take photographs, and rest. Mariana specifically praised the guide’s paddling instruction and the pauses that kept the trip from becoming exhausting. That is useful to know if you are fit enough for the tour but worry about maintaining a steady pace.
The water offers a different viewpoint from the usual Mendenhall Glacier stops. You are not simply standing in front of the ice and taking one picture. The glacier grows larger as the canoe moves across the lake, while the surrounding rock and forest help show its scale.
You may find the most memorable moments come between the headline views. Icebergs drifting on the lake, water falling from the surrounding slopes, and the sound of paddles moving through the water create a quieter experience than the busy cruise-port area. The setting remains wild, but the tour is guided and supported, not a solo expedition.
Your guide also helps keep the group together and gives useful context. Several guides have received especially strong praise for being funny, attentive, and clear. Sophie and Dawson were noted for making the day fun while explaining the area. Molly and Devyn were praised for looking after people of different ages and for keeping the group comfortable in rainy weather. Jordan was described as punctual, funny, and well informed.
The glacier itself is not predictable. Ice can shift, weather can change, and wind conditions may affect how close the canoe can safely travel. The goal is a close and memorable view, but no responsible operator can promise one exact position on the lake.
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A warm drink after the paddle

After canoeing, you have about 30 minutes for coffee, tea, local snacks, and other beverages. This is a small detail, but it matters. Two hours on cool water can leave you ready for something warm, even when the day has been pleasant.
The snack stop also gives you time to change your focus from paddling to the view. You can talk with the guide, sort through photographs, and warm up before returning to the van. Snacks and bottled water are included throughout the day, so you do not need to arrange food for this four-hour outing.
The stop is not a full meal. If you need substantial food, plan to eat before or after the tour. The practical benefit is comfort and a chance to recover, not lunch.
The return to Juneau

The van ride back to the Mount Roberts Tramway takes about 30 minutes. You arrive where you started, close to the cruise-pier area.
The full schedule is four hours, including transportation, preparation, canoeing, and the hot-drink break. That makes the tour a useful choice for a Juneau port day, provided the starting time fits your ship schedule. Check the available departure times carefully and leave yourself a margin before all-aboard time. The tour operator controls the activity schedule, but your ship will not wait if you return late.
A four-hour tour also gives you time to see another part of Juneau if your port visit is long enough. Do not count on the trip taking less time than advertised, since the safety briefing and return transportation are built into the experience.
What the $250 price really buys

At $250 per person, this is not a cheap way to see Mendenhall Glacier. It is a focused small-group experience, and the price includes roundtrip transportation, an English-speaking wilderness guide, paddling equipment, waterproof clothing, bottled water, snacks, and a hot beverage.
The value is strongest if you would otherwise need to rent rain gear, arrange transport, and find a way to see the glacier from the lake. The guide’s instruction and commentary also matter. You are paying for access, equipment, safety support, and a planned route, not just a canoe rental.
The cost may feel high if you mainly want a quick photograph of the glacier or dislike active excursions. A less physical sightseeing option could suit you better. But if you want two hours on the water and a closer look at the glacier than a roadside stop provides, the package is reasonably complete.
The 4.9 rating from 46 reviews supports the idea that the guiding and organization are major strengths. The repeated praise is not centered only on the scenery. People consistently highlight guides such as Ben, Meg, Sophie, Dawson, and others for being friendly, prepared, entertaining, and informative. That matters because a canoe tour depends heavily on the person leading it.
Weather, wind, and physical limits

Bring an open mind about the weather. Rain is normal enough that the supplied clothing is not an optional extra. Some days are clear and bright, while others can be wet. Either way, you should be prepared to paddle outdoors for two hours.
High winds are the biggest weather concern. Glacier-specific katabatic winds can develop on hot, sunny days as air moves around the glacier. If wind readings are unsafe, the tour may be canceled at or before the scheduled departure time, with a full refund. This can be frustrating when the weather looks perfect in Juneau, but it is a safety decision tied to the glacier environment.
The tour has a minimum age of 12 and a minimum weight of 90 pounds, with a maximum weight of 240 pounds. You need to be able to paddle for up to two hours. It is not suitable for pregnant people or those with back, shoulder, or hip problems, and it is not recommended for people with mobility impairments.
These limits are worth taking seriously. The canoe is not a passive sightseeing seat. If you are unsure about your strength or comfort in a canoe, choose a less demanding way to visit Mendenhall Glacier.
You can cancel up to 24 hours ahead for a full refund, and the reserve-now, pay-later option helps keep your schedule flexible. Weather cancellations are handled separately when high winds make the trip unsafe.
Who will enjoy this canoe trip most

I would choose this tour if you want to do more than look at Mendenhall Glacier from a viewing area. It suits active adults, families with children 12 and older, and cruise visitors who want a close nature experience in a manageable four-hour format.
It is also a good match if you prefer a small group and appreciate a guide who explains the place rather than simply steering the canoe. The strongest part of the trip is the combination of scenery and personal instruction.
I would think twice if you have limited upper-body strength, dislike wet weather, or want a quiet ride with no physical effort. The gear helps with rain and cold, but it cannot remove the need to paddle.
Should you book the Mendenhall Lake Canoe Tour?
Book it if your ideal Juneau day includes a glacier, a canoe, mountain water, and a guide who can bring the setting to life. The two-hour paddle gives you a more active and personal view of Mendenhall Glacier, while the small group, supplied gear, snacks, and hot drinks make the outing practical.
Skip it if you want glacier hiking, since that is not included, or if paddling for up to two hours sounds uncomfortable. For the right person, this is one of Juneau’s stronger ways to get close to the ice without committing to a full wilderness expedition.
FAQ
How long is the Mendenhall Lake Canoe Tour?
The tour lasts four hours in total. This includes about 30 minutes of transportation each way, a 30-minute safety briefing, around two hours of canoeing, and a 30-minute break with coffee, tea, and snacks.
Where does the tour meet?
You meet in front of the Mount Roberts Tramway building near the cruise pier. Look for a guide holding the tour title, and check your final ticket voucher for detailed instructions.
Is transportation included?
Yes. Roundtrip transportation by minivan between the Mount Roberts Tramway and Mendenhall Lake is included.
Does the tour include glacier hiking?
No. This is a canoe-only tour. You paddle toward Mendenhall Glacier but do not hike on the glacier.
How close does the canoe get to Mendenhall Glacier?
The tour is designed to paddle close to the glacier face, but the exact distance depends on weather, wind, and safety conditions on the lake.
What equipment is provided?
The tour provides a rain jacket, rain pants, rain boots, paddling gloves, and a dry bag for personal belongings.
Are food and drinks included?
Yes. Bottled water, snacks, and a hot beverage such as coffee or tea are included.
What is the minimum age?
The minimum age is 12 years old.
What are the weight requirements?
Participants must weigh at least 90 pounds and no more than 240 pounds.
Can the tour be canceled because of weather?
Yes. Abnormally high winds, including katabatic winds caused by glacier-specific weather systems, can lead to cancellation and a full refund.
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